How to send a request
- In the game, tap the settings gear on the home screen and copy your player code.
- Email personal@ivankolle.com with the subject “Delete my data” and include the player code. If the game is no longer installed, send the order number of any purchase instead.
- We confirm receipt, delete the data within 30 days (usually much sooner) and let you know.
What is deleted
- progress, in-game currency, items and purchases linked to the player code;
- the player code and the technical data about it on our servers;
- your support emails, if you ask.
What is kept, and for how long
- purchase and tax records, for as long as tax law requires (typically 5–7 years), stored separately and not used for the game;
- anonymous aggregate statistics with no player code;
- data held by ad networks and Google: reset it by deleting your advertising ID in Android Settings → Google → Ads.
Deletion is permanent: progress and purchases cannot be restored afterwards, and delivered purchases are not refunded. Uninstalling the game is not enough, as it only removes the copy on your device.
More in the Privacy Policy.